If you are a YouCard member and your card is declined for a monthly renewal payment, don’t worry. We will attempt to retake your card payment 12 hours later. If this also fails, we will attempt to take it again 12 hours after that. If, for whatever reason your card is declined a third time, we may suspend your membership, meaning your YouCard will be declined when a retailer scans it – and you will not receive the discount or offer and they may retain your YouCard. If this happens, contact us and we will help.